You’ll be happy to hear that we offer FREE tracked shipping to almost every country.
Our goal is to source the cutest stationery at affordable prices. To do this, we ship directly from our suppliers' warehouses (which are located in US, Canada and China). Please do not worry if you don't receive all your items at once. Your other items are on their way! If there are any issues, please email us.
(Due to Increasingly High Demand, items ordered in the US will take 2-4 weeks)
USA & Canada : Standard Secured Shipping: 10 - 25 Business Days for delivery
Australia & New Zealand: Standard Secured Shipping: 10 - 25 Business Days for delivery
U.K & Europe : Standard Secured Shipping: 10 - 25 Business Days for delivery
Other Countries: Standard Secured Shipping: 25 - 40 Business Days for delivery
*Except Saturdays, Sundays, and National holidays
You'll receive an email with your tracking link when your items are shipped out.
For some products we are able to offer expedited shipping via FedEx, UPS, DHL. Please email us at firstname.lastname@example.org to inquire.
For items that ship from our overseas suppliers, there is sometimes a delay in tracking updates when packages are being transferred from international postal facilities to local destination postal facilities. During non-peak times, this could take less than 5 days, but during peak shipping times it can take as long as 7-12 days. These delays are out of our controls because of customs or postal service backlogs.
If you don’t love it, then you can return it.
Simple as that. All of our products in our store are subject to a Full 120-Day no hassle money-back guarantee.
Remember, we value amazing customer service at Kawaii Living, so it’s our priority to make sure you have the best experience at our store.
So kick back, relax, and enjoy finding the most unique gifts at our store. You have 120-days to decide if you love your purchase.
We offer such a generous return policy because we stand behind our products. All of our products have been tested by us, so we can confidently say that you will be happy with your purchases.
To request a refund, please email: email@example.com and label the subject line: REFUND MY ORDER, and make sure to include your full NAME and ORDER NUMBER.
Please attach a picture of your item and explain why you are requesting a refund. Once your refund request has been approved, we will email you a return address and process your refund immediately.
Simple as that! If you have any questions, feel free to email us ANYTIME! We take pride in our amazing customer service, so we promise to respond at the earliest convenience!
CANCEL / CHANGE ORDER
You may cancel your order within (24) hours of purchase. Please email us and type "CANCEL MY ORDER" in the subject line, and make sure to include your FULL NAME and ORDER NUMBER.
Cancellations after (24) hours will require the customer to email us a picture of the received product to receive a full refund.
We cannot exchange your order after (24) hours because it will have already gone into processing.
If you have any concerns or issues, please email us so we can immediately resolve any issue.
We accept payments from all the credit card types (Visa, Mastercard, Maestro, Amex, Discover, JCB, Diners Club)
Yes, we are approved to accept Paypal payments.
Our shipping couriers provide worldwide free shipping.
love it or return it
All products come with our 120-Day Money Back Guarantee.
24/7 CUSTOMER CARE
Our #1 priority is ALWAYS customer satisfaction!
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